Thursday, April 09, 2009

Lean and Mean

Your call is very important to us - please hold for the next available representative.

Sound familiar? Since the economy tanked late last year, many corporations have done huge staff layoffs to try to stay afloat. But guess what, the work those people were doing didn't go with them. The folks who were fortunate enough to keep their jobs now have to pick up all those extra duties. If my own job is any indication, we now have a workforce that is under a lot of pressure with too much to do and not enough help. With the fear of layoffs still thick in the air, most people accept this extra burden as thanks for another paycheck.

Wonder why you snapped at a coworker just now? Having problems sleeping at night? Popping too many pills or drinking too much? Customer satisfaction at an all time low? More road rage incidents lately? Yelling at your kids too much? Read about any mass shootings?

These are all symptoms of a workforce under pressure. We can't expect this situation to continue without dire results. Your company was probably already running lean after 9/11, now it has a serious employment deficit. We need to hire people now and bring sanity back to the workforce.

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